Our Products

Why should I sell DermaQuest products?

DermaQuest products stand alone in their efficacy and ability to fundamentally improve and transform your client’s skin. Our years of research and expertise in advanced skin chemistry allow us to develop next-generation formulas that are super-loaded with actives that work beyond the surface to treat a wide range of skin types and conditions, leading to lasting, visible change and renewed health and resilience.

How do I select the DermaQuest products to launch with?

We have curated opening packages to accommodate businesses no matter how big or small. Additionally, we have Business Development Managers across the country to assist you in making the most optimal product choices for your professional and retail needs.

Do you offer backbar items?

Yes, we offer a comprehensive collection of backbar products intended exclusively for professional use, ranging from various levels of chemical peels to masks, hydrators, and daily essentials like cleansers and toners. Our professional collection has been meticulously formulated to allow for total customization of treatment protocols and progressive, not aggressive, results.

Do you have samples and testers?

Yes, we have a selection of samples and testers to either order or use your Business Development Funds to purchase. Please reference the latest order form or contact Customer Service at info@dermaquestinc.com

Where can I find a list of ingredients online?

The full ingredient list can be found on each product page.

Can I get a copy of the DermaQuest Doctrine?

Our digital version of our DermaQuest Doctrine can be found here.

How do I learn more about DermaQuest products?

We offer continuing education through Educational Webinars and Virtual Events at DermaQuest Skincare Institute.

Are DermaQuest products safe to use during pregnancy?

We have a list of products that are safe to use during pregnancy and while lactating.

Orders

How do I purchase DermaQuest Products?

DermaQuest products can be purchased online, through a sales representative or customer service. To contact Customer Service, e-mail info@dermaquestinc.com or call (800) 213-8100, Monday through Friday 8:30am to 5:00pm PST.

I wanted to order something that is showing out of stock? Can I back order this item?

Out of stock products cannot be purchased on back order. However, you can contact Customer Service at info@dermaquestinc.com and request to be notified when the item returns.

What are Business Development Funds (BDF)?

Business Development Funds are a 10% rebate earned on qualifying orders that can be applied to that order and used for samples, testers, and marketing materials.

Shipping & Returns

How quickly will my order be processed?

Shipping turnaround time is generally 1-3 business days from confirmation of order.

Where do you offer shipping?

We currently ship to the continental U.S. and currently sell in 16 countries. For a list of countries and distributors, please see this list.

How much is shipping?

Shipping costs vary depending on size and weight of package, as well as location of shipment. Please click here for the full shipping policy

How can I cancel or change my order?

Orders can be changed within one hour of submitting your order. Please contact Customer Service at info@dermaquestinc.com or call (800) 213-8100, Monday through Friday 8:30am to 5:00pm PST.

What is your return policy?

Please click here for our full return policy.

What if I have additional questions?

For additional questions, please contact Customer Service at info@dermaquestinc.com or call (800) 213-8100, Monday through Friday 8:30am to 5:00pm PST.

STILL HAVE ANY QUESTIONS?

+1 800 213 8100

info@dermaquestinc.com

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